Infrastructure Maintenance - 8/13

Scheduled Maintenance Report for USC Provost IT

Completed

The scheduled maintenance is still in progress.
Posted Aug 13, 2025 - 21:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 13, 2025 - 19:00 PDT

Scheduled

On Wednesday, August 13th, after 7:00 p.m., Provost IT will be performing systems maintenance that may impact your ability to access various apps and services.

File shares, including user/personal ("U") and group/departmental ("G", "S", etc.) network drives, as well as other apps, websites, and network services, will be sporadically unavailable during this maintenance period. Cloud-hosted applications, such as email/Microsoft 365, Salesforce, ServiceNow, and WordPress, will not be affected. We expect this maintenance to take no more than two hours.

If you have questions or experience any issues after this maintenance period, please contact USC Provost IT by emailing helpdesk@provost.usc.edu or calling (213) 821-0009.

Thank you for your patience and cooperation as we work to provide you with a resilient and secure IT infrastructure.
Posted Aug 07, 2025 - 08:56 PDT
This scheduled maintenance affected: Laserfiche, Provost File Shares, Provost Email, EMS, Provost Web Sites, Student Affairs Web Sites, Advisement System, and USC Network & Other USC Systems.