USC Provost IT Status

All Systems Operational

Laserfiche Operational

Provost File Shares Operational

Provost Email Operational

EMS Operational

Provost Web Sites Operational

Student Affairs Web Sites Operational

Advisement System Operational

USC Network & Other USC Systems Operational

Zoom Zoom Meetings Operational

Zoom Zoom Phone Operational

Slack Messaging Operational

ServiceNow - Provost Shared Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 4, 2024

No incidents reported today.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

Microsoft 365 Service Degredation

Resolved - We believe this issue has now been resolved. If you continue to experience any problems, please email helpdesk@provost.usc.edu or call (213) 821-0009. Thank you.
Nov 26, 08:56 PST

Monitoring - Microsoft's fixes are having a noticeable improvement on the availability of 365 services. We are continuing to monitor but are also noticing that service quality approves to be mostly restored.
Nov 25, 15:36 PST

Update - Microsoft continues to work on resolving the issues affecting their infrastructure. Outlook and other Office applications, including Outlook on the web, are still functioning abnormally. There are no updates on a time to resolution as of yet.
Nov 25, 11:25 PST

Update - We are continuing to work on a fix for this issue.
Nov 25, 10:46 PST

Identified - This issue appears to be isolated to various Microsoft products, including their Office 365/Microsoft 365 suite of products (Outlook, Teams, SharePoint, etc.). Microsoft is aware of the issues, which are affecting customers globally, and they are working to restore service as quickly as possible. There is no estimated time to resolve yet.
Nov 25, 10:46 PST

Investigating - Information Technology Services is currently experiencing network issues which may affect access to Provost IT-provided services across USC's campuses. The cause of this outage is not known at this time although ITS is working to restore service as soon as possible.
Nov 25, 08:38 PST

Nov 25, 2024

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.