All Systems Operational
Laserfiche   ? Operational
Provost File Shares   Operational
Provost Email   ? Operational
EMS   ? Operational
Provost Web Sites   ? Operational
Student Affairs Web Sites   ? Operational
Advisement System   ? Operational
USC Network & Other USC Systems   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 15, 2018

No incidents reported today.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018
Resolved - We believe this issue has been resolved. If you continue to experience any phone-related issues, please contact ITS at (213) 740-5555. Thank you.
Nov 12, 12:04 PST
Identified - Some users are having difficulty calling Provost IT's helpdesk line at (213) 821-0009 (campus extension 1-0009). This issue is not isolated to our helpdesk; numerous campus phone lines are experiencing issues. We are investigating these issues with ITS and hope to have the phone support line working again soon. In the mean time, if you require assistance, please email helpdesk@provost.usc.edu.
Nov 12, 11:05 PST
Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018
Resolved - We believe this issue has been resolved. If you experience any additional issues, please email helpdesk@provost.usc.edu or call (213) 821-0009. Thank you.
Nov 6, 15:51 PST
Monitoring - We believe this issue has been resolved but will continue to monitor and provide updates as necessary.
Nov 6, 11:26 PST
Investigating - We are investigating reports of slowness with various websites and web applications. We will provide another update once we have more information.
Nov 6, 11:12 PST
Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018

No incidents reported.

Nov 1, 2018

No incidents reported.