We believe this issue has been resolved. If you experience any additional issues, please email helpdesk@provost.usc.edu. Thank you.
Posted Aug 24, 2020 - 11:16 PDT
Monitoring
Zoom is reporting this issue is now resolved for all users. We are continuing to closely monitor.
Posted Aug 24, 2020 - 09:44 PDT
Update
Zoom is still in the process of restoring service to users.
Posted Aug 24, 2020 - 09:18 PDT
Update
Zoom is in the process of rolling out a global fix for this issue and they are reporting that services have already been restored for some users.
Posted Aug 24, 2020 - 08:07 PDT
Identified
Zoom is currently experiencing a service interruption resulting in difficulty joining or hosting meetings and webinars for many users. They have identified the cause and are working on implementing a fix as soon as possible.
Posted Aug 24, 2020 - 07:46 PDT
This incident affected: USC Network & Other USC Systems.