USC Provost IT Status

All Systems Operational

Laserfiche Operational

Provost File Shares Operational

Provost Email Operational

EMS Operational

Provost Web Sites Operational

Student Affairs Web Sites Operational

Advisement System Operational

USC Network & Other USC Systems Operational

Zoom Zoom Meetings Operational

Zoom Zoom Phone Operational

Slack Messaging Operational

ServiceNow - Provost Shared Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 23, 2026

Email Delivery and Receiving Delays

Resolved - Microsot has resolved this incident. As their systems catch up, users may receive delay errors while queued emails are reprocessed. Late emails from throughout the day yesterday may also begin to trickle in. If you still experience issues, please contact Provost IT via email at helpdesk@provost.usc.edu or call (213) 821-0009.
Jan 23, 09:51 PST

Monitoring - Microsoft continues to make progress in resolving the email delivery issues experienced globally today. Some older messages and lingering service problems may cause ongoing errors. We will provide another update as service continues to get restored.
Jan 22, 21:27 PST

Identified - Microsoft is currently experiencing technical problems which are causing delays in sending and receiving emails to both USC and non-USC people and email addresses. These problems are unrelated to USC. Microsoft believes the issue is in the process of being resolved, but there is no exact time to restore service. We will provide an update when we have more information to share.
Jan 22, 14:11 PST

Jan 22, 2026

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.