USC Provost IT Status

All Systems Operational

Laserfiche Operational

Provost File Shares Operational

Provost Email Operational

EMS Operational

Provost Web Sites Operational

Student Affairs Web Sites Operational

Advisement System Operational

USC Network & Other USC Systems Operational

Zoom Zoom Meetings Operational

Zoom Zoom Phone Operational

Slack Messaging Operational

ServiceNow - Provost Shared Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 20, 2025

No incidents reported today.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

IT Infrastructure Maintenance - 8/13

Completed - This scheduled maintenance period has now concluded and we have verified that services and apps are now operational again. If you experience any issues, please contact helpdesk@provost.usc.edu or call (213) 821-0009. Thank you.
Aug 14, 00:01 PDT

Verifying - We are in the process of verifying that services are now back online. The maintenance is beginning to conclude as we conduct service verification operations.
Aug 13, 23:20 PDT

Update - We are concluding the end of our scheduled maintenance and are testing internal systems to verify their operations. We will provide another update soon.
Aug 13, 22:53 PDT

Update - Scheduled maintenance is still in progress. We will continue providing updates as necessary.
Aug 13, 22:04 PDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 13, 21:16 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 21:16 PDT

Scheduled - The earlier scheduled maintenance for 8/13 is still in progress.
Aug 13, 21:16 PDT

Aug 13, 2025

Infrastructure Maintenance - 8/13

Completed - The scheduled maintenance is still in progress.
Aug 13, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 19:00 PDT

Scheduled - On Wednesday, August 13th, after 7:00 p.m., Provost IT will be performing systems maintenance that may impact your ability to access various apps and services.

File shares, including user/personal ("U") and group/departmental ("G", "S", etc.) network drives, as well as other apps, websites, and network services, will be sporadically unavailable during this maintenance period. Cloud-hosted applications, such as email/Microsoft 365, Salesforce, ServiceNow, and WordPress, will not be affected. We expect this maintenance to take no more than two hours.

If you have questions or experience any issues after this maintenance period, please contact USC Provost IT by emailing helpdesk@provost.usc.edu or calling (213) 821-0009.

Thank you for your patience and cooperation as we work to provide you with a resilient and secure IT infrastructure.
Aug 7, 08:56 PDT

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.