USC Provost IT Status

All Systems Operational

Laserfiche Operational

Provost File Shares Operational

Provost Email Operational

EMS Operational

Provost Web Sites Operational

Student Affairs Web Sites Operational

Advisement System Operational

USC Network & Other USC Systems Operational

Zoom Zoom Meetings Operational

Zoom Zoom Phone Operational

Slack Messaging Operational

ServiceNow - Provost Shared Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 15, 2025

No incidents reported today.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

Network Issues

Resolved - We believe this issue has been resolved. If you continue to experience any network-related problems, please email helpdesk@provost.usc.edu or call (213) 821-0009. Thank you.
Jun 9, 09:29 PDT

Investigating - Information Technology Services is currently experiencing network issues which may affect access to Provost IT-provided services across USC's campuses. The cause of this outage is not known at this time although ITS is working to restore service as soon as possible.
Jun 9, 07:30 PDT

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

Network & Application Issues

Resolved - We believe this issue has now been resolved. If you continue to experience any network-related problems, please email helpdesk@provost.usc.edu or call (213) 821-0009. Thank you.
Jun 6, 14:40 PDT

Monitoring - We believe this issue has now been resolved and are monitoring to ensure that service has been restored.
Jun 6, 09:55 PDT

Update - This issue is still ongoing. Some sites and services appear to be accessible when using the USC VPN or the USC Guest Wireless wifi network. There is still no update on a permanent fix.
Jun 6, 08:42 PDT

Update - This issue has worsened overnight, and many USC and non-USC sites and services are unavailable due to issues with domain name resolution. There is no update on a fix from ITS at this time. This incident is being upgraded in severity as a result.
Jun 6, 07:59 PDT

Identified - Due to a network change induced by Information Technology Services, some Provost IT-provided services, applications, and platforms are currently unavailable. Provost IT is working with ITS to try to resolve the issue and revert the ITS changes that caused the issue.
Jun 5, 19:50 PDT

Jun 5, 2025

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.