USC Provost IT Status

All Systems Operational

Laserfiche Operational

Provost File Shares Operational

Provost Email Operational

EMS Operational

Provost Web Sites Operational

Student Affairs Web Sites Operational

Advisement System Operational

USC Network & Other USC Systems Operational

Zoom Zoom Meetings Operational

Zoom Zoom Phone Operational

Slack Messaging Operational

ServiceNow - Provost Shared Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

Microsoft 365 Service Issues

Resolved - This incident has been resolved.
Mar 20, 18:12 PDT

Update - This issue has returned for some users. Microsoft is continuing to work on a resolution.
Mar 2, 16:08 PST

Update - Microsoft reports that this issue has now been resolved. If you are still experiencing issues, please restart your affected device(s) and try again. If you still continue to experience issues, please contact Provost IT at helpdesk@provost.usc.edu or by calling (213) 821-0009. Thank you.
Mar 1, 19:59 PST

Investigating - Microsoft is experiencing global service issues which may affect access to Office 365 and other services, including email, contacts, and calendars. Users have reported seeing error messages on their devices that prompt them to re-authenticate, but re-authentication attempts fail or display error messages. Microsoft is investigating these issues, but there is no known estimated time to restore full functionality. We will provide updates when we have them.
Mar 1, 13:07 PST

Mar 19, 2025

No incidents reported.